INSURANCE SERVICES
From uncertainty to informed action
When a loss, incident or claim creates uncertainty, the first need is a clear understanding of what happened and what comes next. Gastaldi International combine technical assessment, disciplined claims handling and responsive communication to help clients move forward.
Insurance services numbers
From technical surveys to claims management and recoveries, Gastaldi International combines specialist expertise with a structured, responsive approach.
We help clients assess losses, navigate complex claims and protect their interests, providing reliable support at every stage. Our experience and international reach turn complex challenges into clear, actionable outcomes.
3.219
Surveys Completed
Surveys completed in 2025
€11.5M
Total incurred amount
Across 4.697 claims managed in 2025
€3.4 M
Total amount recovered
Across 1.534 recoveries handled in 2025
43
Countries
Supporting 272 customers across borded
Services & Solutions
Specialist support from first notice to resolution
Choose the service that best matches the matter. If you are unsure, share the circumstances and we will connect you with the appropriate specialist.
Cargo, yachts and
hull claims
Investigation and claims support for cargo loss, damage to vessels and related marine incidents, with close attention to cause, evidence, liability and the action required.
Surveys and inspections
Independent inspection, technical assessment and documentation to establish condition, damage, cause and other facts relevant to the assignment.
General average management
Structured guidance and administration for general average matters involving ship, cargo and multiple interested parties.
Resolution and recovery
Claims Management
Disciplined claims handling that brings evidence, policy considerations and communication together in support of a fair, well-founded outcome.
Recoveries and liability
Evidence-led assessment of responsibility and recovery opportunities, supported by the documentation and coordination needed to pursue the next step.
Non-marine services
Claims and assessment expertise applied beyond marine matters, according to the subject, circumstances and technical requirements of each assignment.
Find the specialist
for the matter
Explore Gastaldi International companies and capabilities by service and location.
- Cargo, yacht and hull claims
- Surveys and inspections
- General average management
- Claims Management
- Recoveries and liability
- Non-marine services
Mura di Santa Chiara, 1 16128 Genova, Italy
Frequently Asked Questions
Explore answers to frequently asked questions about our insurance services, our approach to each assignment and the expertise we bring to our clients. Learn more about our specialist capabilities and how we apply our knowledge to address different needs and circumstances.
01 What information should I provide when reporting a claim?
Share what happened, when and where it occurred, who is involved and what evidence is available. Relevant documents, photographs, survey reports and policy or transport details can help the specialist assess the next step.
02 What if I do not know which service I need?
Describe the situation in your own words. We will identify whether the matter requires claims handling, a survey, general average support, recovery work or another form of specialist assessment.
03 Can Gastaldi support matters involving more than one market?
Tell us which countries, parties and contracts are involved. We will confirm the relevant capability and how the assignment can be coordinated before work begins.
04 How will I know what happens next?
The assigned specialist will confirm the information required, the immediate actions and the expected process. Updates should make clear what has been established, what remains open and who is responsible for the next step.